Category: Blog
Changing your freight forwarder can be a hard decision, however, sometimes it is necessary. 
Here are some signs that can tell you it's time to count on a new logistics partner:
Poor communication and customer service - You need a partner that answers quickly and keeps you informed along every step of the way, so you won't be caught by surprise.
Not embracing new technology - A good freight forwarder should always be up to date with market trends in order to provide you with the best solutions available in the market.
Uncompetitive rates - Check out other companies' pricing and think if your freight forwarder is still a good match for you.